What is your goal or expectation for your HVAC system?
Living in Florida, we all know the importance of having a properly functioning air conditioning system. But, is that all that is needed for proper indoor air quality? Most of the time, replacing your filter isn’t enough to get your HVAC system running at peak performance; regular HVAC maintenance is required. The system of your air conditioner is more than just your indoor and outdoor equipment. It also involves your ductwork, your home’s insulation, your doors and windows, and, in essence, the entire envelope of your home or building. Achieving your HVAC peak performance requires a thorough evaluation of some of the following items.
Why is the SEER rating on the Energy Guide different than what my dealer quoted?
Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.
Why should I have regular (or preventative) maintenance? And how often should I have it performed?
Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance are delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires, and corroded electrical contacts that the naked eye may not notice. You should have maintenance done on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future.
What equipment requires regular (or preventative) maintenance?
At least twice a year heat pumps and air conditioners require a professional tune-up. Because gas-fired equipment functions with greater efficiency, they only need to be serviced every other year. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, the gas meter, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, line kits and refrigerant lines.
I need help troubleshooting a problem with my equipment.
As your local Carrier dealer, Bounds Heating & Air is your troubleshooting expert, and is glad to help you. In addition, Carrier also provides a network of troubleshooting technicians at Carrier Distribution centers across the country which Bounds Heating & Air will utilize to solve your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.
What are the advantages of a programmable thermostat?
Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own.
What type of filter should I use? And how often should I replace it?
Standard filters work to keep your system and its ductwork clean, but they don’t really improve indoor air quality. To do that you need a media filter. The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard filter. However, upgrading to a pleated media filter will remove everything from insecticide dust to airborne viruses from the air. Always choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, Bounds Heating & Air recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.
Why can’t I find the correct size furnace filter at my local home improvement store for my Carrier Brand Equipment?
The filter shipped with your Carrier unit is made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Carrier filters can only be purchased through a Carrier dealer. However, keep in mind that some Carrier filters are reusable, and can be washed by hand in cold water.
Where can I get parts for my Carrier equipment?
As a Carrier dealer, Bounds Heating & Air is the best resource for pricing and availability for the parts you need for your system.
Which Carrier equipment will best fit my home?
There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Bounds Heating & Air can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.
What does my warranty cover?
Under the standard factory warranty, Carrier covers parts that fail during the warranty period due to defects in the parts. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate, Bounds Heating & Air will also be able to provide you with the information.
What is the life expectancy of my unit?
Dependable Carrier products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, including, of course, the regularity of routine maintenance.
What areas do you serve?
Bounds Heating & Air serves homeowners throughout North Florida, including Gainesville, Newberry, Alachua, Archer, Bell, Branford, Bronson, Brooker, Chiefland, Cross City, Crystal River, Fanning Springs, Fort White, High Springs, Horseshoe Beach, Inglis, Lake City, McIntosh, Micanopy, Morriston, Steinhatchee, Suwannee, Trenton, Williston, and the surrounding communities of Alachua County and beyond.
Do you offer emergency HVAC service?
Yes. We offer 24/7 emergency heating and cooling service with no extra after-hours charges. Heating and air conditioning emergencies don't always happen during regular business hours, so our team is available whenever you need us.
How quickly can you install a new HVAC system?
In most cases we can install a new HVAC system within 24 hours. We also offer same-day appointments for many service calls.
What HVAC brands do you service?
We can service all makes and models of heating and cooling equipment. As a Carrier Factory Authorized Dealer and Carrier President's Award winner, we specialize in Carrier systems, and we also service brands such as Trane and Lennox.
Do you offer financing?
Yes. We offer financing on new heating and cooling system installations and replacements, subject to approved credit, including 0% APR for 60 months on qualifying systems with no money down and no home equity required. Manufacturer rebates of up to $2,100 may also be available on select equipment.
Are you licensed and insured?
Yes. Bounds Heating & Air is a fully licensed HVAC contractor (License #CA-CO57642), family-owned and operated since 1988, and a Carrier Factory Authorized Dealer.
Do you offer free estimates?
Yes. We provide free estimates on new system installations and replacements. Contact us at (352) 472-2761 or through our online form to schedule.
What warranty do you offer on installations?
We back qualifying installations and replacements with a 10-year labor warranty. Annual maintenance is required to keep the warranty valid. This is in addition to the manufacturer's parts warranty on the equipment itself.

